The Real Maple Company Terms and Conditions



Section 1 - Overview


This website is operate by The Real Maple Company. Throughout the site, the terms “we”, “us” and “our” refer to The Real Maple Company. The Real Maple Company provides this website, including all information, tools and services to you, the user, on the condition of your acceptance of all terms, conditions, policies and notices stated here. 


By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions. These terms apply to all users of this site, including without limitation users who are browsers, vendors, customers, merchants and/or contributors of content. 


If you do not agree to these terms and conditions, then you may not access the website or use any services. We reserve the right to update and/or change the Terms of Service. It is your responsibility to check this page periodically for changes. 


Section 2 - Personal Information


Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.


Section 3 - Accuracy, Completeness and Timeliness of information


We are not responsible if information made available on this site is not accurate, complete or current, though we will make all attempts to maintain accuracy. 


Section 4 - Online shop terms & conditions

Read, print and keep a copy of these terms for your reference. You may not use our products for an illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction. A breach or violation of any of the Terms will result in an immediate termination of your Services. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service. 

Section 5 - Age of Consent

Persons who are under the age of 18 should use this website only with the supervision of an adult. Any purchases made must be provided by or with permission of an adult. 

Section 6 - Prices

Prices of products are displayed alongside product listings and descriptions and are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. The final value of the order will be determined during the checkout process. Prices are inclusive of VAT. 

Section 7 - Availability of goods

We have made every effort to display as accurately as possible the colours and images of our products. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. We do not warranty that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. If we cannot supply an item for any reason beyond our reasonable control, we will not be liable to you. If an item is unavailable, we will use the email address or contact telephone number registered with your account to contact you. Ensure your details are kept up to date to ensure quick communication.

Section 8 - Accepting your order

No contract of any kind exists between The Real Maple Company and the customer until the order has been received and accepted by The Real Maple Company and payment for the order has been received. We will send a confirmation email to the customer at the point the order has been accepted. We may, in our sole discretion, limit or cancel quantities purchased per person. We may reserve the right to limit or prohibit that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 

Section 9 - Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Section 10 - Delivery

Delivery is through the Fulfillment by Amazon Service. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction.

Section 11 - Payment

The Real Maple Company shall be entitled to payment in full for the price of the goods on the date the customers’ order is placed. If we are refused authority for payment, or believe payment will be refused, we reserve the right to terminate our agreement with you. In the event that a failed payment occurs, you agree to compensate us in full against all reasonable costs, expenses and outgoings incurred by us in obtaining payment from you, which may include an administration charge not less than £20. 

Section 12 - Cancellations, Returns and Refund

Cancellations and Returns will be handled by Amazon, please see their Terms and Conditions for more information. 

Section 13 - Governing Law

These Terms of Service and any agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the England and Wales. 

Section 14 - Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Section 15 - Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Section 16 - Disclaimers of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall The Real Maple Company, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. Nothing in these terms affect the Buyer’s statutory rights as a Consumer. 

Section 17 - Changes to the Terms of Service

These terms were created on 14/09/2017. By signing up and/or placing an order with us, you accept these terms and conditions and are bound by them. We reserve the right to update the Terms and Conditions at any time. Any ambiguities in the Terms of Service shall not be construed against the drafting party. 

These terms and conditions do not affect your statutory rights. 

Section 18 - Indemnification

You agree to indemnify, defend and hold harmless The Real Maple Company and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Section 19 - Contact Information

Questions about the Terms of Service should be sent to us at